Privacy Policy

We collect information in the following categories:

a. Information You Provide Directly

• Name, phone number, email address, and mailing address submitted via consultation request forms or contact forms
• Details you share in messages, emails, or phone calls describing your investigative needs
• Payment information processed through third-party payment processors (we do not store full card data)
• Any documents, images, or files you voluntarily submit to us

b. Automatically Collected Information

When you visit our Site, we automatically collect certain technical data through cookies, web beacons, and similar tracking technologies, including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent on pages, referring URLs, and click paths
• Device identifiers and session identifiers
• Search terms that led you to our Site

c. Information from Third Parties

• Advertising platforms (including Google Ads) may share aggregate audience data and conversion signals with us
• Analytics providers may supply aggregated behavioral data about Site usage

We use cookies and similar technologies to operate and improve our Site. A cookie is a small text file placed on your device. We use the following categories of cookies:

• Strictly Necessary Cookies — Required for the Site to function (e.g., session management, security tokens). These cannot be disabled.
• Analytics Cookies — Help us understand how visitors interact with our Site (e.g., Google Analytics). We use this data in aggregate, anonymized form.
• Advertising Cookies — Placed by Google Ads and similar platforms to serve relevant advertisements and measure campaign effectiveness. These may track you across websites.
• Preference Cookies — Remember your settings and choices (e.g., cookie consent preference) to improve your experience on return visits.

You may manage your cookie preferences through the consent banner on our Site or through your browser settings. Note that disabling certain cookies may affect Site functionality. You can also opt out of Google's advertising cookies at adssettings.google.com.

We use the information we collect for the following purposes:

• To respond to inquiries and schedule confidential consultations
• To provide and administer our investigative and TSCM services
• To process payments and maintain billing records
• To improve, personalize, and optimize our Site and user experience
• To measure the effectiveness of our advertising campaigns
• To communicate updates, service information, or policy changes (you may opt out of non-essential communications)
• To detect, investigate, and prevent fraudulent or unlawful activity
• To comply with legal obligations, court orders, or requests from law enforcement

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction with applicable data protection law, our legal basis for processing your personal data includes:

• Consent — For advertising and analytics cookies, and for direct marketing communications
• Contractual Necessity — To fulfill agreements for investigative services you have requested
• Legitimate Interests — To operate and improve our Site, prevent fraud, and maintain security
• Legal Obligation — To comply with applicable laws and regulatory requirements

We may disclose your information in the following limited circumstances:

• Service Providers — Trusted vendors who assist us in operating our Site and delivering services (e.g., payment processors, hosting providers, analytics platforms), bound by confidentiality obligations
• Advertising Partners — Google Ads and affiliated platforms receive conversion signals and audience data under their respective data processing terms
• Legal Requirements — When required by law, subpoena, court order, or government authority; or when necessary to protect rights, property, or safety
• Business Transfers — In connection with a merger, acquisition, or sale of assets, subject to continued confidentiality protections

Investigative Confidentiality: Information shared with us in the course of an engagement is treated as strictly confidential and is not disclosed to any third party without your written consent, except as required by law or court order.

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. Specifically:

• Client engagement records: retained for a minimum of 7 years to comply with licensing and legal requirements
• Website analytics data: typically retained for 26 months in aggregated form
• Consultation inquiry records: retained for up to 3 years unless a client engagement follows
• Cookie consent records: retained for 13 months from the date of consent

When retention periods expire, we securely delete or anonymize personal data.

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

• TLS encryption for all data transmitted to and from our Site
• Access controls limiting employee access to personal data on a need-to-know basis
• Secure disposal of physical and digital records
• Regular security reviews of our systems and practices

No method of transmission over the internet or electronic storage is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security.

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access — Request a copy of the personal data we hold about you
• Correction — Request correction of inaccurate or incomplete data
• Deletion — Request deletion of your personal data, subject to our legal retention obligations
• Restriction — Request that we limit processing of your data in certain circumstances
• Portability — Receive your data in a structured, machine-readable format where technically feasible
• Objection — Object to processing based on legitimate interests or for direct marketing purposes
• Withdraw Consent — Revoke consent at any time without affecting the lawfulness of prior processing

To exercise any of these rights, contact us using the information in Section 12. We will respond within 30 days. We may need to verify your identity before processing your request.

California Residents (CCPA/CPRA): You have the right to know what personal information we collect and how it is used, the right to delete, the right to opt out of the "sale" of personal information (we do not sell personal information), and the right to non-discrimination for exercising your rights.

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete such information.

Our Site may contain links to third-party websites or embed third-party services (e.g., maps, social media widgets, advertising networks). This Policy does not govern the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites or services you visit.

Our Site uses Google Ads services. Google's use of advertising cookies enables it to serve ads based on your visits to our Site and other sites on the internet. Google's Privacy Policy is available at policies.google.com/privacy.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Site features. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of our Site after any changes constitutes acceptance of the revised Policy. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

If you are located in the EEA or UK and are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.